Customer Service
- Shipping & Delivery
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All items on the Memorabilia Heaven website are held in stock at our secure storage facility, ready for immediate despatch.
How much is shipping?
FREE. You only pay if you require an item to be insured.
Do you accept credit card payments via PayPal?
Yes we accept PayPal. PayPal is a free service to pay for your transaction quickly via credit card. It is a safe, reliable and convenient payment method to many buyers nowadays. We do not charge our buyers any fees for using PayPal.
How else can I pay for my order?
- Credit card (via www.paypal.com (free no fees)
- Personal Cheque, Money Order & Postal Order (Only if drawn in UK sterling currency)
- Privacy & Security
- Our site uses an order form for customers to request information, products, and services. We request visitor's contact information (name, address, and email address) and financial information (payment information to make purchases) . Contact information from the order form is used to ship orders to customers. The customer's contact information is used to contact the visitor when necessary. Financial information that is collected is used to bill the customer for products and services.
The web site has security measures in place to protect the loss, misuse and alteration of the information under our control. We use SSL encryption to protect your financial information.
We provide users the following options for removing their information from our database and to not receive any future communications from our service.
You can send an email to info@memorabiliaheaven.com
You can send a letter to our administrative and contact postal address:
Memorabilia Heaven
TDF Media
74 Parkland View
LEEDS
West Yorkshire
LS19 7DZ
United Kingdom
You have the option to change and modify information previously provided by logging in through our home page and then accessing your account information.
If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact us at the address above.
- Authentication
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Do you offer a COA ?
The use of COA's (Certificate of Authenticity) has become much abused in today's market, and they are no longer worth the paper they are printed on. Nowadays, anybody with a decent printer can make the worse fake signature in the world appear to have the most exceptional provenance. We therefore do not issue these easily copied certificates, though we do offer full details of signings where available. - Returns
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Memorabilia Heaven operates under the Distance Selling Regulations of the United Kingdom.
